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Privacy Policy

Last updated: March 2026 — Effective immediately

Pro Quality Auto Services Corp ("we," "us," or "our") is committed to the fair and transparent processing of the personal information of our customers, prospects, and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

This Privacy Policy applies to our website proqualityadvisory.com and any related services. By using our website or requesting our consulting services, you agree to the practices described in this policy.

1. Who We Are

Pro Quality Auto Services Corp is a business consulting company incorporated in the State of Florida, USA.

We provide advisory and consulting services on purchasing vehicles at US auctions and importing technology products wholesale. We do NOT purchase vehicles or products on behalf of clients.

Business address: 8558 NW 61st St, Miami, FL 33166, USA

Contact email: proqualityautoservicescorp@gmail.com

Phone / WhatsApp: +1 (786) 896-4162

Backed by ProCar Auto Sales LLC, an active licensed dealer in Miami, Florida.

2. Information We Collect

We collect information you provide directly to us when you:

— Fill out a contact or consultation request form on our website

— Schedule a consulting appointment

— Contact us by email, phone, or WhatsApp

— Subscribe to our communications

The types of personal information we may collect include:

— Full name

— Email address

— Phone number (including WhatsApp)

— Country and city of residence

— Business name (if applicable)

— Consultation subject and messages you send us

— Payment information (processed by our payment providers — we do not store card numbers)

We also automatically collect certain technical information when you visit our website, including:

— IP address

— Browser type and version

— Pages visited and time spent

— Referring website

— Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

— Respond to your consulting inquiries and schedule appointments

— Provide and improve our consulting services

— Process payments for consulting sessions

— Send you appointment reminders and service-related communications

— Comply with legal obligations

— Prevent fraud and ensure the security of our services

— Analyze website usage to improve user experience

We will not send you marketing communications without your consent. We do not sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how visitors use our site.

Types of cookies we use:

— Essential cookies: Required for the website to function correctly. Cannot be disabled.

— Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These cookies do not identify you personally.

— Preference cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. Note that disabling cookies may affect the functionality of our website.

We do not sell data collected through cookies to third parties.

For more details, see our Cookie Policy section below or visit our dedicated /cookie-policy page.

5. Data Sharing and Third Parties

We may share your information with trusted third parties only as necessary to operate our business:

— Payment processors (Braintree/PayPal, Zelle, PayPal): To process consulting fee payments securely.

— Google Calendar / Google Meet: To schedule and conduct video consulting sessions.

— Resend: To send transactional email notifications (appointment confirmations, reminders).

— Supabase: To securely store your consultation requests and appointment data.

— Google Analytics: To analyze website traffic and improve our services.

All third-party providers are bound by their own privacy policies and applicable data protection laws. We recommend reviewing their policies.

We may also disclose your information if required by law, court order, or government authority.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations.

— Consultation records: Retained for up to 3 years after your last interaction with us.

— Payment records: Retained for 7 years as required by US tax and financial regulations.

— Analytics data: Retained for up to 26 months.

You may request deletion of your data at any time (see Section 8 — Your Rights).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.

Security measures include:

— Encrypted data transmission (HTTPS/SSL)

— Access controls — only authorized personnel can access your data

— Secure third-party infrastructure (Supabase, hosted on AWS)

— Row-level security in our database

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

— Right to Access: Request a copy of the personal information we hold about you.

— Right to Correction: Request correction of inaccurate or incomplete data.

— Right to Deletion: Request that we delete your personal information ("right to be forgotten").

— Right to Restriction: Request that we limit how we use your data.

— Right to Data Portability: Request your data in a machine-readable format.

— Right to Object: Object to processing of your data for certain purposes.

— Right to Opt-Out: California residents may opt out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, contact us at: proqualityautoservicescorp@gmail.com

We will respond to your request within 30 days.

9. International Data Transfers

Pro Quality Auto Services Corp is based in Miami, Florida, USA. Our clients are primarily located in Latin America (Venezuela, Colombia, Ecuador, Peru, Dominican Republic, and other countries).

By using our services, you understand that your information may be processed in the United States, where data protection laws may differ from those in your country.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. Children's Privacy

Our consulting services are intended for adults (18 years and older). We do not knowingly collect personal information from individuals under 18.

If you believe we have inadvertently collected information from a minor, please contact us immediately at proqualityautoservicescorp@gmail.com and we will delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards.

When we make material changes, we will:

— Post the updated policy on our website with a new "Last updated" date

— Send a notice to the primary email address associated with your account (if applicable)

Your continued use of our website after the effective date of the updated policy constitutes your acceptance of the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Pro Quality Auto Services Corp

Address: 8558 NW 61st St, Miami, FL 33166, USA

Email: proqualityautoservicescorp@gmail.com

Phone / WhatsApp: +1 (786) 896-4162

We will respond to privacy-related inquiries within 30 business days.