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Cookie Policy

Last updated: March 2026 — Effective immediately

This Cookie Policy explains how Pro Quality Auto Services Corp uses cookies and similar tracking technologies on our website. We are committed to transparency about how we collect and use data.

1. What Are Cookies?

Cookies are small text files placed on your computer, mobile device, or tablet when you visit a website. They are widely used to make websites work more efficiently, and to provide information to website owners.

Cookies can be:

— Session cookies: Temporary cookies deleted when you close your browser
— Persistent cookies: Remain on your device for a set period or until you delete them
— First-party cookies: Set by our website directly
— Third-party cookies: Set by other services we use (e.g., Google Analytics)

2. Cookies We Use

Category
Cookie Name
Purpose
Duration
Can Opt Out?
Essential
Session ID
Maintains your session while using the site
Session
No
Essential
CSRF Token
Protects against cross-site request forgery
Session
No
Analytics
_ga, _gid
Google Analytics — tracks page views and usage patterns
2 years / 24h
Yes
Analytics
_gat
Google Analytics — limits request rate
1 minute
Yes
Preference
cookie_consent
Stores your cookie consent preferences
1 year
Yes
Preference
lang
Remembers your language preference
1 year
Yes

We do not use advertising or marketing cookies. We do not sell cookie data to third parties.

3. Essential Cookies

These cookies are strictly necessary for our website to function. They cannot be disabled.

Essential cookies are used for:

— Maintaining your session as you navigate between pages
— Security protections (CSRF protection)
— Processing form submissions (consultation requests, appointment booking)

Without these cookies, the website cannot function properly and services cannot be delivered.

4. Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience.

What Google Analytics collects:

— Pages visited and time spent on each page
— How you arrived at our site (search engine, direct, referral)
— Your general geographic location (country/city level)
— Browser type, device type, and screen size
— Which links you click

What Google Analytics does NOT collect:

— Your name, email, or contact information
— Your IP address in full (we use IP anonymization)
— Payment or financial information

Google Analytics data is processed by Google LLC (USA). For information on how Google processes this data, see: policies.google.com/privacy

You can opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout

5. How to Manage Cookies

You have several options to control or delete cookies:

Browser settings:

Most browsers allow you to view, manage, delete, and block cookies. Note that blocking all cookies may prevent our website from functioning correctly.

— Google Chrome: Settings > Privacy & Security > Cookies
— Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
— Safari: Preferences > Privacy > Manage Website Data
— Microsoft Edge: Settings > Privacy, Search & Services > Cookies

Third-party opt-out tools:

— Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
— Network Advertising Initiative: optout.networkadvertising.org
— Your Online Choices (Europe): youronlinechoices.eu

Note: If you delete or block cookies, some features of our website may not work as intended.

6. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature. Our website currently does not respond to DNT signals from browsers, as there is no universally accepted standard for how websites should respond to these signals.

We continue to monitor developments in this area and will update our practices if a common standard emerges.

7. California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

We want to be clear: We do NOT sell personal information collected through cookies or any other means.

As a California resident, you have the right to:

— Know what personal information we collect and how we use it
— Request deletion of your personal information
— Opt out of the sale of personal information (we do not sell personal information)
— Not be discriminated against for exercising your privacy rights

To exercise your CCPA rights, contact us at: proqualityautoservicescorp@gmail.com

8. International Visitors

If you are visiting our website from the European Economic Area (EEA), UK, or other jurisdictions with data protection laws, please note:

— Analytics cookies are only placed with appropriate consent where required by law
— You have the right to withdraw consent for non-essential cookies at any time
— Your data may be transferred to and processed in the United States

We apply the same privacy protections to all visitors regardless of location.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons.

The "Last updated" date at the top of this page indicates when this policy was last revised.

We encourage you to review this policy regularly.

10. Contact Us

For questions about this Cookie Policy or to request that we stop using a specific cookie:

Pro Quality Auto Services Corp

Email: proqualityautoservicescorp@gmail.com

We will respond within 30 business days.

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